return & exchange
I do my very best to ensure your great experience. If there are any issues or concerns with the items you received, please get in touch and I will do my best to assist you. I put all my passion into creating these products for you and I want you to be happy with your purchase.
All items that have never been used withing 30 days and are in great condition, qualify for a refund or store credit. Please get in touch if there are any issues with an item you ordered.
Please be advised, there is a 15% restocking fee on items returning after 30 day period.
Shipping costs are non refundable at all times.
Items that have been used and are not in it's selling condition do not qualify for a return.
All orders are carefully wrapped in tissue paper. I also love to include a card or two to bring you a bit of excitement when you unwrap your package. All art prints sizes 8x10 and 11x14 are shipped flat with a cardboard backing in a protective poly bag. Large art prints are shipped in a tube.
US order: All items listed in the shop will be processed and shipped within 1-3 business days. Packages up to 16oz are shipped via USPS First Class Mail. Packages over 1lb are shipped via USPS Priority Mail. Please also note, all orders come with tracking.
International orders: Please note, that there is no tracking for international orders, all we can do is to ship your item(s) with additional insurance (if USPS provides that option). There might also be additional customs fees depending on your country.
Dinara Mirtalipova is an artist behind all Mirdinara Products.
All images on www.mirdinara.com are property of Dinara Mirtalipova and may not be used in any other form without the written permission of Dinara Mirtalipova.